Point of Sale
POS Offline Mode
How the POS offline mode works, automatic synchronization, and limitations when operating without internet.
How offline mode works
The Kontafico POS automatically detects when it loses internet connectivity and activates offline mode. You can continue selling normally; transactions are saved locally in the browser.
When connectivity is restored, the system automatically syncs all pending sales without manual intervention.
Sales pending synchronization
Sales made offline appear with a "Pending sync" status in the sales panel. You can see how many transactions are waiting to be processed in the indicator on the POS top bar.
Each offline sale is recorded with date, time, products, amounts, and payment method to ensure correct shift closing.
When synchronization happens
Synchronization occurs automatically as soon as the device regains internet connectivity. You can also trigger it manually from POS → Pending sales → Sync now.
The sync process runs in the background; you can keep selling while previous transactions are being processed.
Limitations of offline mode
Sales recorded offline remain internal records. Kontafico does not submit them to Hacienda when they sync.
When internet access returns, verify that each sale synced and issue the official document separately with your fiscal provider when required.
- •Official DGT documents are not issued
- •Cannot fetch updated prices if the price list changed
- •New products added while disconnected do not appear in offline mode
Related Kontafico solutions
Sell even without internet
Record internal sales with unstable connectivity and verify synchronization before closing.
View the POS